“I am here and am going to listen to you”

Ingrid Loyau-Kennett, London’s recent national hero for calmly talking down the guys with knives in the May attack, has got a lot of attention for her no-fuss remarks on her simple actions that were, she says, based on her religious faith. Her story is well worth remembering for its encouragement for ordinary people in a world often paralyzed by fear, and on the power of genuine listening; read the long version of her story from the National Post coverage here.

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